Let Wizard guide you through the Cleaning Maze
Bait-and-switch operators are prevalent in many service industries, and the Carpet, Upholstery, Rug & Floor cleaning industry cleaning is no exception. This does not mean that all cleaners practice this deceptive “ rip-off ” technique.
Consider these factors before booking a cleaner…
• Each week there are new start-up cleaners who advertise low prices and make many promises to try and get your business
• Many of these ‘operators’ have minimal experience, none or inadequate insurance, use substandard or over-diluted solutions,
poor communication skills, are an unregistered business, do not provide an official invoice or receipt and business card
• Is the person doing the job an employee or a subcontractor
• Are unwilling to provide references and copies of current business registration, insurance and workers compensation policies
• Do not wear attire with their business name clearing visible
Do you really want to take the risk of inviting this type of person onto your property?
Here are some key items to assist you with selecting a professional cleaner:
| Price - |
If the advertised price appears too good to be true, it probably is. The bait-and-switch operators advertise low prices, simply to lure you in so they can get their foot in the door. Read their fine print carefully. Most have a minimum charge and additional charges for items that professionals include in their standard price.
Also be aware of cleaners that try and justify a high charge by stating they have special ‘heavy duty’ equipment, special solutions, etc. Professional cleaners should use quality equipment and solutions and, clean to a standard. Don’t be fooled into thinking paying a lot more money will result in a better job or service. For example, prices for carpet steam cleaning of a standard-sized empty 2BR unit with a low to medium level of soiling with lift access will range from around $66 to $250+. In this example Wizard would charge $100 to $125.
|
| Quality - | The price should never be the sole decision for choosing a
cleaner. As with all professionals, quality workmanship deserves a quality price.
You really do get what you pay for (within reason)…..don’t pay good money for substandard work and service AND don’t get overcharged for a good job. |
| Fine Print - | Read the fine print in advertisements to find out exactly what the price does and
does not include, for example: • What is their definition of a room; minimum charge or rooms to be cleaned? • How many cleaning stages are included in their standard charge: · Eg. Pre-Vacuum, prespray, agitation, spot/stain treatment, cleaning, rinse, deodorise • Will they move furniture? • Do you have a choice of steam or dry? |
We strongly recommend that you request a quote before work commences.